Effect of organizational factors on interoperability adoption for Indian portals

Purpose – The purpose of this research is to examine the impact of organizational factors on the adoption of interoperability technology for Indian portals. Design/methodology/approach – This exploratory study was conducted through a survey questionnaire from 300 portals of government departments and public sector undertakings (PSUs) in India. Data were also collected from portals of Indian companies. Findings – The study finds that adoption of interoperability for Indian portals is highly associated with certain organizational factors. In addition, multiple regression analysis reveals that the functionalities of government portals in India are significantly related to four organizational factors. Practical implications – The research provides insights for government officials and practitioners to understand and improve the level of interoperability in government portals. The study also provides a 2 by 2 matrix framework that helps the government officials to focus on the relevant organizational factors. Originality/value – This study is the first to examine the effect of organizational factors on interoperability adoption in Indian portals. The results lead to a number of recommendations for achieving interoperability for government portals in India.